Does ASPS actually perform the repair?
All repairs are performed in house by our Certified Repair Technicians.
Do you charge a tear-down/estimate fee?
All estimates are free of charge and based on actual repair services needed.
How long until I receive my tool back?
Most tools are inspected same day as received. Once the problem has been identified, you will be notified with your free estimate. If you approve the estimate, repairs are usually completed and shipped within five days.
Do you always notify the customer with an estimate or do you automatically perform the repair?
Repairs are only performed after we receive approval from your estimate.
Can I provide you with a maximum repair amount for immediate approval?
Yes, when you complete the online Repair Form, just enter the dollar amount you are willing to approve.
How and where do I ship the tool?
Please package the tool carefully and use any shipping company of your choice.
Ship all repairs to:
Tool & Hoist Solutions Repair Center
1119 N 105th East Place
Tulsa, Oklahoma 74116
How do you ship the tool when the repair is complete?
We use many shipping companies, but most of our repairs are shipped by UPS.
What do I pay for shipping?
You only pay actual return shipping charges.
What if I choose to not have my tool repaired?
You will not be charged any fees. If you choose to have the tool returned to you, you will only be responsible for return shipping and the tool will be returned disassembled due to possible safety issues.
How do I pay if I approve the repair?
To expedite the repair and return of your tool, we accept Visa, Mastercard, Discover and American Express. You may enter this information on the online Repair Form or we will call you for payment before your repair is shipped. You may also choose to send us a check or money order, however, this will impede the turnaround time of your tool.
Do I get a warranty on my repair?
Yes we back all repairs with a 90-Day warranty.
What brands do you service?
Ingersoll Rand, Zimmerman
Universal Tool, Florida pneumatic, APT, ATP, Air Cat
Atlantic Air Tool
Ingersoll Rand, Florida Pneumatic, Universal Tool, Air Cat
Don’t see your tool or manufacturer? If it runs on air we can most likely service it.
What kinds of tools do you service?
¼” to 2-1/2” pneumatic (air) tools, sanders, ratchets, grinders, impact wrenches, hoists (manual electric and air).
Services include load testing hoist up to 6 tons in house and testing torque output for assembly tools from 10ft pounds to 250ft pounds. 2 ounce inch to 20,000 ft pounds with available add on torque sensors.